Kaluba values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
- Personal Information: Name, email, phone number, and account details.
- Shop Information: Store name, product details, announcements.
- Payment Information: Necessary details for subscription and transactions (handled securely via third-party processors).
- Technical Data: Device type, IP address, cookies, and browsing activity.
2. How We Use Your Information
- To create and manage your account.
- To process subscriptions and payments.
- To connect buyers and sellers and enable transactions.
- To provide customer support.
- To prevent fraud and enhance platform security.
- To improve user experience and develop new features.
- To send service updates and (with consent) promotional content.
3. Sharing of Data
We may share data with:
- Payment providers for secure processing.
- Shipping partners (if integrated) to complete deliveries.
- Analytics tools to improve services.
We do not sell your personal data to third parties.
4. Your Rights
- Access and update your personal data.
- Request deletion of your account.
- Opt-out of marketing communications.
5. Data Protection
We use encryption, secure servers and restricted access to protect your data. While we take strong measures, no system is 100% secure, and users share data at their own risk.
6. Cookies & Tracking
Kaluba uses cookies to enhance functionality, personalize your experience and analyze performance. You can adjust cookie preferences in your browser settings.
7. Changes to Policy
Kaluba may update this policy periodically. Continued use of the platform indicates acceptance of changes.
8. Contact Us
For privacy inquiries, please contact:
support@kalubaapp.com